Privacy Policy

1. Information We Collect

We collect personal information you provide, such as your name, mobile number, email address, and delivery address. We also collect technical information including IP address, device type, browser details, and usage analytics. Payment details are securely handled by authorized third-party payment processors, and we do not store sensitive payment information on our servers.

2. How We Use Your Information

Your information is used to process orders, authenticate users, send OTPs, provide customer support, personalize your experience, improve our platform, prevent fraud, and comply with legal or regulatory requirements.

3. Sharing of Information

We share personal data only with trusted third-party service providers such as payment gateways, logistics partners, analytics services, and customer support tools, strictly for operational and legal purposes. We do not sell, rent, or trade your personal information.

4. Cookies & Tracking Technologies

Cookies and similar technologies help us improve site functionality, remember user preferences, analyze traffic, and enhance overall user experience. Non-essential analytics and marketing cookies load only after you consent via our cookie banner. You may also manage cookies in Cookie Policy or browser settings.

5. Data Security

We use industry-standard security measures including TLS encryption in transit (TLS 1.2/1.3), AES-256 encryption for selected secrets at rest, secure servers, access controls, and payment tokenization via our payment gateway. However, no method of transmission over the internet is completely secure.

6. Your Rights (GDPR & UAE PDPL)

Where the EU GDPR or the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) applies, you may exercise rights including access, rectification, erasure, restriction, portability, objection, and withdrawal of consent.

• Download your data: signed-in users can request an export via Settings → Privacy or GET /api/privacy/export.
• Delete your account (erasure): Settings → Account deletion or contact support@quickfynd.com.
• Manage cookie & marketing consent via the cookie banner or Cookie Policy.

7. Data Retention

We retain personal data only as long as needed for the purposes in this policy and for legal or tax obligations (for example, order records typically up to 7 years). Browse history, searches, and abandoned carts are purged on shorter schedules. Security and consent logs follow published retention windows. You may request earlier deletion where legally permitted.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If such data is identified, it will be deleted promptly.

9. International Data Transfers

Some service providers may be located outside India or the UAE. In such cases, we ensure appropriate safeguards are in place to protect your data in accordance with applicable laws, including GDPR transfer tools and UAE PDPL requirements where applicable.

10. Third-Party Links & Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies before sharing any personal data.

11. Changes to This Policy

Nilaas reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page along with an updated “Last Updated” date.